Communications Associate


Third Sector is a 501(c)3 nonprofit organization that is transforming the way communities connect people with human services. We partner with governments, service provides, and their partners to generate positive, measurable outcomes for people they serve using public funding and data. We work alongside communities to help build a future that includes improved educational opportunity,
economic mobility, housing stability, and physical and mental health. When our work is complete, organizations entrusted to use public and private funds will have the systems, tools, and data to do more and do better for our communities.

Since 2011, we have worked with more than 40 communities and transitioned over $800 million in public funding to social programs that measurably improve lives. Our team of more than 40 employees works out of offices in Boston and San Francisco, and is united by our core values (Respect, Rigor, Resourcefulness, Results, and Reflection) and our commitment to racial equity.


This full-time position is an exciting opportunity for a mission-driven, action-oriented individual who can execute on a wide range of communications functions and projects that will support Third Sector’s ambitious communications goals. You will help write content, elevate partner stories, drive audience growth, update our website and social media channels, maintain and update communications systems, and assist with strategic communications activities. The Communications Associate will report to the Communications & Marketing Director and collaborate closely with Third Sector project teams.

Your Responsibilities

The Communications Associate will be responsible for the following:

  • Lead the writing, editing, and designing of content for our newsletter, social media, website and blog, and marketing materials
  • Support Project Teams with project-specific communications strategies and activities
  • Proactively identify relevant communications opportunities and recommend opportunities to build Third Sector and our partners’ public profiles
  • Manage our website including: creating, editing, and uploading content in Wordpress, optimizing content for search engines (SEO), and crafting visual assets.
  • Manage organizational social media channels
  • Develop videos featuring our in-house experts and external partners
  • Create and maintain editorial calendar, with support from the Communications & Marketing Director
  • Create, maintain, and update Communications systems and processes
  • Draft and coordinate all aspects of conference proposals and award nominations
  • Maintain CRM (Salesforce) and other key communications resources/data
  • Provide administrative support to the Communications Team
  • Update marketing communications collateral using InDesign
  • Work with third party designers, vendors, consultants, and other contractors, as needed
  • 3-5 years of professional experience in a communications role and can demonstrate:
  • Advanced writing and editing skills that include press releases, web and social media content, blogs, and marketing collateral as well as the development of communications products and publications from conception to publication
  • Successful implementation and evaluation of communications strategies
  • Exceptional project management skills and ability to manage multiple projects simultaneously while meeting deadlines
  • Basic understanding of Wordpress, HTML, social media platforms (Twitter, Facebook, LinkedIN, YouTube), and email marketing platforms (Constant Contact)
  • Effectiveness in working with various internal and external stakeholders of all levels
  • Bachelor’s degree required

A plus, but not necessary, if you:

  • Have worked in a communications role at another mission-based nonprofit, government, or philanthropic organization
  • Experience in video production
  • Proficiency with Adobe InDesign

Key Skills:

  • Demonstrated ability to work independently in a fast-paced environment, simultaneously lead multiple projects, and effectively prioritize time and tasks 
  • Strong verbal and written communication skills
  • Exceptional attention to detail
  • Proactive problem solving and critical thinking skills
  • Natural curiosity and desire to learn about Third Sector’s work
  • Excellent interpersonal skills and ability to work well with diverse groups of people

How We Recruit Great Team Members
We are committed to creating a process that is equitable and inclusive and that helps us build a diverse team. Our recruitment process stages are outlined below. Once the interview process begins, it typically takes about 4-6 weeks for final decisions to be made and communicated. We will be conducting all interviews on Zoom. Our hiring process includes these steps:

  • The submission of a resume and cover letter which addresses the following questions:
    • What draws you to this position at Third Sector?
    • What drives your interest and commitment to public relations in a mission-based organization?
    • What relevant accomplishments and skills have you gained from your educational and work experiences?
  • 30-minute video conference interview with the Managing Director of Talent & Equity
  • 1.5-hour video conference interview with the Communications & Marketing Director and a
  • Project Manager/Associate
  • Finalists provide 3 relevant work examples, such as writing samples, videos, or graphic design projects
  • 30-minute video conference interview with the Managing Director of Talent & Equity and Communications & Marketing Director
  • Reference checks
  • Offer issued

We are committed to transparency throughout this process. We understand interviewing can be stressful and aim to minimize that stress and uncertainty.

This is a full-time position based in our Boston office. The FLSA status for this position is exempt with a salary range of 62,000 to 75,000. Starting salary is determined by experience level within this range. Third Sector also provides competitive benefits including medical, dental, and vision benefits, life insurance, a 401K plan with a 4% match, technology stipend and technology support services and more.

The intended start date for this position is as soon as possible.

During the coronavirus pandemic, Third Sector staff are currently working from home until June 2021 and we welcome applicants from any U.S. location, though preferably from the Eastern Time Zone as the work hours for the Communications Associate are 9am–5pm ET. When we return to the office, we expect the Communications Associate to be available to work in our Boston office.
Applications will be accepted until November, 30th, 2020 at 5 PM Pacific time.

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